Analysis of factors affecting satisfaction of science and technology team; The case Vietnam

Resumen

In Vietnam, very few studies have been done regarding the factors affecting job satisfaction. Some studies have been carried out in universities, institutions, enterprises and healthcare, banks but large public sector institutions, such as S&T human resources, have not been studied. This study is based on data analysis of agencies and organizations in Khanh Hoa province, Vietnam from 2018 to 2022. And to use the adjusted JDI model with 6 factors including (i) Job position instead of job nature, (ii) Income, (iii) Working environment conditions including two factors: leadership and colleagues, (iv) training and retraining, (v) promotion instead of promotion opportunity factor, (vi) recruitment to the payroll. Researchers using quantitative methods surveyed 1,100 employees from 40 different agencies and organizations in Khanh Hoa province, Vietnam. From there, the study proposes a number of implications for the leaders of Khanh Hoa province to have an appropriate human resource management policy in order to maintain the satisfaction of human resources and improve the work quality of this team.