From organizational justice to task performance: Exploring the impact of goal congruence and individual creativity in a brazilian workplace

Resumen

This study aims to analyze the relationships between organizational justice, goal congruence, and creativity in the individual's task performance. Descriptive research, carried out based on a survey, with a sample of 468 employees of the Brazilian Federal Prosecution Office. To test the research hypotheses, structural equation modeling was used. The results demonstrate that interactional justice directly affects goal congruence and indirectly affects task performance. However, the relationships coming from distributive and procedural justice in this environment did not demonstrate effects on task performance and on goal congruence. This evidence indicates that the rigid regulatory structure in the distribution of benefits and in its process mitigates the relations of distributive and procedural justice, already established in literature. Other pieces of evidence also reinforce the influence of creativity on both goal congruence and task performance, and the effects of creativity moderation on the relationship between goal congruence and task performance. This denotes the need of stimulating the creativity of civil servants in justice organizations.